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In this page, you will come across the standard version of the DHL Bangalore Website’s Terms and Conditions. The Terms and Conditions of the DHL Bangalore website are as follows-  

  1. DHL Bangalore has the right to reserve and change the terms and conditions from time to time. This can be done without any prior notice. It is the major responsibility of the customer to ensure that they go through the whole terms and conditions, policies, etc stated in the website. 
  2. Any usage of the contents or the website for storing, copying, downloading, duplicating, selling, etc for commercial use is prohibited. The same is for any other needs whatsoever, and these would be liable as per the law.
  3. All the rights and these containing the copyrights of the website are created and licensed by DHL Bangalore Courier Services. 
  4. Any individual come reproduce any of the portion of the materials present in the web pages, and these are subjected to certain conditions like – 
  5. The material can be used for non-commercial or information needs only.
  6. There shall be no unauthorized copies made of any of the DHL Bangalore Courier Services trademark.
  7. The material and details won’t be modified in any kind of way.
  8. Here any copy of the portion of the material that are used must have the following copyright notice-  Copyright © DHL Bangalore. All Rights Reserved. 
  9. The trademark of the DHL Bangalore should not be copied or downloaded or even used or modified in any way as possible without any written permission.
  10. DHL Bangalore appreciates if you could provide your feedback, ideas and suggestions. But would not be able to answer all the comments individually. Also, DHL Bangalore is free to use and act upon any of the details that you are submitting. 
  11. As per your convenience, DHL Bangalore would provide an interactive feature on the site. That would help in the easy access for tracking and user comments. Most importantly, you are authorized to handle and use such features for the purpose specified and for no other reasons. 
  12. The web pages would have inadvertent inaccuracies or typographical errors. Well, these can be corrected at DHL Bangalore’s discretion, as and when they are found. Such information present on these web pages are updated regularly. However, there are chances of inaccuracies to remain or occur wherever changes happen between updates. Some of the information accessed through these web pages may originate outside of DHL Bangalore. DHL Bangalore excludes all kinds of obligation or responsibility for this content.
  13. DHL Bangalore provides all reasonable attempts to exclude viruses from these web pages. However, it won’t make sure that this exclusion and no liability is accepted for viruses. You need to take all appropriate safeguards before downloading information from these web pages.
  14. DHL Bangalore won’t be made liable for any credit card fraud that occurs on its website. You must only use a credit card that you are legally entitled to use while making payments. The liability of making fraudulent transaction lies with you and the responsibility to establish otherwise shall lie exclusively.


  1. The services, the content and the information on this website are provided on an “as is” basis. DHL Bangalore to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. DHL Bangalore its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the DHL Bangalore web site or systems. No information obtained via the DHL Bangalore systems or website shall create any warranty not expressly stated by DHL Bangalore in these terms and conditions.
  2. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.
  3. To the extent permitted by law, in no event shall DHL Bangalore, its affiliates or licensors or any third parties mentioned at the DHL Bangalore website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the DHL Bangalore website and DHL Bangalore systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not DHL Bangalore is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall DHL Bangalore is total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed Rs 2000/-.
  4. DHL Bangalore will not be responsible for any unauthorized use of customers User ID and password and it would be customer’s responsibility and obligation to protect the same from unauthorized use.
  5. Shipment will be re-weighed and re-measured and the prices quoted are inclusive of the Total Freight costs, fuel surcharges and applicable GST. Duties, Taxes and customs charges if any will be additional. Prices quoted have been calculated based on suggested weight of the shipment. DHL Bangalore’s shipment charges are calculated according to the higher of actual or volumetric weight. Post reweigh for online payment, if found to be heavier, the under collected amount will have to be paid in cash in order to process the shipment further. If the shipment is found to be lighter, the over collected amount will be refunded.
  6. Unless otherwise agreed in writing, the DHL Bangalore products and services mentioned in these web pages are subject to DHL Bangalore’s Terms and Conditions of carriage which are available on this website. You confirm and acknowledge that you have read and understood the Terms and Conditions of Carriage including liability terms.
  7. All information provided to DHL Bangalore by visitors to these web pages is considered to be confidential and will not be disclosed by DHL Bangalore to any third party except as may be required for the provision of the services.